Business Analytics for Microsoft Dynamics CRM
Overview
Microsoft Dynamics CRM 3.0 & 4.0 reporting and analytics
Business Analytics is a packaged solution that enables business users to create web-based dashboards, Key Performance Indicators (KPIs), scorecards, reports, and ad-hoc analyses on their Microsoft CRM data. Best of all, Business Analytics automatically handles your CRM customizations, even for entire custom solutions built on the CRM platform.
Business Analytics transforms data into action and unlocks the power of your CRM data. Find out how your sales teams are performing; measure the return on investment of your marketing programs; and analyze customer service effectiveness.
Business Analytics - Buy, not build
Business Analytics lets you take a "buy, not build" approach. We provide everything you need to get up and running immediately – comprehensive packaged analytics so you have dashboards and reports from day one, a wizard to automatically import your customizations and security, and a user-friendly web interface that requires no software installation for end-users. At a time when IT resources are scarce, Business Analytics removes the time, risk and resource drain typically associated with analytics projects. Rapid deployment enables a fast return on investment in the solution.
Powerful MS CRM analytics and reporting
- Comprehensive packaged analytics give you KPIs, scorecards and dashboards from day one.
- Customized analytics so business users can create their own department-specific analytics without IT support. Features include interactive online drill-down, slice-and-dice, advanced filtering, click through to MSCRM, and formatting and custom calculations on your CRM data, including your customizations.
- Automated report packs remove the pain from management reporting. Simply drag and drop analytics into a report pack, add images and explanatory text, and create a PDF. Put a stop to manual reporting and the inaccuracies associated with offline tools.
Why choose Business Analytics for Microsoft Dynamics CRM?
- Support for Microsoft Dynamics CRM 3.0 and 4.0, including on-premise and hosted software.
- Web-based, zero footprint application that deploys in days. The web architecture installs easily and quickly on your server environment with no intrusion on your end users’ computers.
- Extensive pre-built reports and dashboards on sales, marketing and service come packaged with the solution to ensure you have useful content from day one.
- View analytics from SharePoint® and Outlook®, and keep pace with how your organization consumes data.
- Automated support for customizations. Use a wizard-driven application to bring in Microsoft Dynamics customizations automatically for analysis.
- Maintain data security. Security can be replicated from Microsoft Dynamics so that users only see appropriate data.
- Improve internal satisfaction and adoption of Microsoft Dynamics. Enhance the use of Microsoft Dynamics in your organization with analytics that enhance decision-making and add value to your Dynamics data. You can even use analytics to improve data quality and monitor user adoption.
- 100% Microsoft technology. Business Analytics is a packaged solution based on 100% Microsoft technology. This minimizes the skills and IT resources you need to deploy analytics.
- Highly scalable from one to thousands of users – proven by industry standard testing.