Business Analytics for Microsoft Dynamics CRM

Business Analytics - key product features

• Packaged business analytics. 60 out-of-the-box business analytics are provided to give you KPIs, scorecards and dashboards from day one.
• Create custom analytics. Easily create your own custom dashboards, reports, KPIs, scorecards and reports that show the key issues and drivers for your business.
• Support for CRM versions 3 and 4, including on-premise and hosted software models.
• Automated support for customizations. Use a wizard driven application to bring in CRM customizations automatically for analysis.
• Less reliance on IT. Technical staff are freed from preparing CRM reports and analysis. Modifications and new reports can be created by business users.
• Maintain data security. Security is replicated from the CRM so that users only see appropriate data.
• Fast to deploy. Business Analytics is a web-based, zero footprint application that deploys in as little as one day. This enables your business to take immediate advantage of the out-of-the-box solution.

Sophisticated business analytics made simple

This Microsoft CRM reporting and analysis solution delivers instant value with a rich suite of management and business analytics out of the box. Drill up, down or across any level of data - unlimited custom reports are just a few mouse clicks away.

• Integrated Microsoft CRM analysis across all modules, from leads through to services
• Out-of-the-box business analytics even for customized areas of your CRM
• Executive dashboards, KPIs, scorecards and reports
• Turn a table of data into an interactive chart with a single mouse-click
• Build KPIs over any data and consolidate them into a scorecard for an executive overview
• Drill up, down and through data in tables and charts, right down to the actual transactions in the CRM database
• Apply a filter to a dashboard on the fly