Zap Support

Customer support

Go to Support Centre

Zap Support ensures the success of your technology investment. We provide unmatched service to our customers and partners through commitment to customer satisfaction, and dedication to quality support. Choose from standard support options or tailored support based on your requirements.

Zap Support Centre

Zap Support provides customers with a self-service support portal, where they can log requests and track the progress of support issues. Our customer support centre is permanently staffed by a team of service professionals who use the latest technology to log and answer your queries. Our customer support centre offers comprehensive telephone, email, web-site, and on-line support tracking facilities. Zap Support follows industry-standard ITIL (Information Technology Infrastructure Library) processes.

Please also click the Support Centre button if you are a current Zap customer and don’t have Support Centre login, or if you have a login but have forgotten the details.

Contact Zap Support

To contact Zap Support by phone, call:
1800 131 927 (freecall within Australia) or
+61 7 3211 8450 (outside Australia)

Click here to go to the online Support Centre site.