Brisbane, QLD Australia – (March 04, 2008) – Zap has released an “out-of-the-box” solution to provide web-based dashboards, scorecards, reports and ad-hoc analysis for Microsoft Dynamics CRM 4.0. The solution includes a wizard to automatically import security, workflows and all customizations. Packaged analytics and dashboards are provided so that customers gain immediate value, and on-premise and multi-tenanted Software-as-a-Service deployments are supported.
For Dynamics CRM customers, analytics are essential for gaining customer insight and turning transactional CRM data into a strategic management tool. They are used to determine how sales teams are performing; measure the return on investment of marketing programs; and analyze customer service effectiveness.
The solution is attractive because it allows customers to take a buy not build approach with a proven solution, while reducing the risk associated with their technology investment. The wizard-driven approach to importing and maintaining customizations, security and workflows combined with 60+ pre-packaged analytics makes deployment rapid and cost-effective. Custom analytics are easily created by business users or partners to address the key issues and drivers affecting the customer’s business.
Microsoft Dynamics CRM 3.0 is also supported by the solution.
To learn more about Business Analytics for Microsoft Dynamics CRM, click here.
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